Privacy Policy

1. Introduction

Welcome to Outback 2 Basics. We are committed to providing the highest quality aviation products and an exceptional customer experience. Please read our policies carefully to understand our procedures and your rights as a customer.

2. General Terms

By accessing and using the Outback 2 Basics website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please do not use our website.

3. Products and Services

Outback 2 Basics offers a wide range of bushcraft products and services, including, but not limited to, bushcraft courses, books, and equipment. All products and courses are subject to availability and may be withdrawn or changed at any time.

4. Pricing and Payment

• All prices on our website are in GBP and include applicable taxes.
• We accept payment via major credit cards, PayPal, and other secure payment methods as listed on our website.
• Prices are subject to change without notice. We reserve the right to correct any pricing errors that may occur.

5. Price Match Policy

We are committed to offering the best value to our customers. If you find the same bushcraft course, book, or piece of equipment at a lower price elsewhere, we’ll be happy to match it. To qualify, you must provide valid proof of the lower price. This can include a link to the competitor’s website, a dated quote, or a clear image showing the product, price, and date. The item or course must be identical and available with the competitor at the time of the price match request. We reserve the right to verify the offer before matching the price.

6. Shipping and Delivery

• We offer worldwide shipping for our bushcraft books, equipment, and course materials, with a variety of delivery options. Shipping costs and estimated delivery times will be provided at checkout.
• Orders are processed and shipped within 7 business days. Delivery times may vary depending on your location and the chosen shipping method.
• Customers are responsible for any customs duties, taxes, or import fees that may apply to international shipments.

7. Returns and Refunds

• If you are not satisfied with your purchase, you may return bushcraft books or equipment within 14 days of delivery for a full refund or exchange, provided the item is unused and in its original packaging.
• To initiate a return, please contact our customer service team with your order details.
• Refunds will be processed within 14 business days of receiving the returned item. Original shipping costs are non-refundable.

Note: Bushcraft courses are non-refundable once booked, but please contact us if you have exceptional circumstances.

8. Warranty and Repairs

• Our bushcraft books and equipment are covered by manufacturer warranties as specified in the product descriptions.
• For warranty claims or repair services, please contact our customer service team. Proof of purchase is required for all warranty claims.

Note: Warranty does not apply to bushcraft courses, but please contact us if you experience any issues with your booking or course materials.

9. Privacy Policy

We are committed to protecting your privacy. Our Privacy Policy explains how Outback 2 Basics collects, uses, and protects your personal information when you purchase bushcraft courses, books, or equipment. By using our website, you consent to our Privacy Policy.

10. Customer Service

Our customer service team is here to help you with any questions or concerns about our bushcraft courses, books, or equipment. Please contact us via email, phone, or our online contact form.

11. Disclaimer

While we strive to provide accurate and up-to-date information, Outback 2 Basics does not warrant the completeness, accuracy, or reliability of any information on our website. All bushcraft courses, books, and equipment are provided “as is” without any warranties, either express or implied.

12. Changes to Policies

Leavesley Aviation reserves the right to modify these policies at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated policies.

13. Governing Law

These policies and your use of our website are governed by the laws of the UK, without regard to its conflict of law principles.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

Contact Information

Outback 2 Basics, 38 Coalmoor Lane, Coalmoor, TF4 3QB

info@outback2basics.co.uk

Tel. 07928 617 139